Case Study

No Pain, Only Gain for NYC Tropical House

Finance industry veteran praises Silo Capital for expanding his businesses profit margins

Manny Concepcion, Owner of NYC Tropical House
With Silo’s financial backing we could - overnight - negotiate better purchasing prices with our suppliers and expand profit margins.

Manny Concepcion

Owner and CEO at NYC Tropical House Inc.

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NYC Tropical House Inc.

NYC Tropical House Inc. is located in the Bronx, New York, surrounded by a rich latino community. For a decade, they have served as a one stop shop for quality tropical produce, specializing in plantains, yams, yuca, and banana varietals from Costa Rica and Ecuador. Their customer service and commitment to quality have attracted the attention of customers across the five boroughs and beyond.


Bronx, New York, USA

Team Size


Their Goals

Manny Concepcion seeks to find stable growth for NYC Tropical House Inc. and ready his business for the next generation of produce. NYC Tropical House prioritizes the growth and well-being of its employees and within a few years, they hope to expand into new distribution locations and customer markets along the East Coast.

Special ingredient to share

Green Plantains

Mangu or Mashed Plantains: A home town Dominican tropical treat


  • 3 green plantains
  • ¾ teaspoon salt
  • 1/2 cup water, at room temperature
  • 2 tablespoons butter, unsalted


  • Peel the plantains and cut lengthwise, then divide each half into two.
  • Add the plantains to a pot and boil in enough water to cover them until they are very tender. Add salt to the water before the water breaks the boil.
  • Remove the plantains from the water and mash them right away with a fork until they are very smooth and there are few to no lumps. Mix in butter, and water. Keep mashing and mixing until smooth.

NYC Tropical House Inc. uses Silo Capital and Silo insights to Expand Profit Margins and Reinvest in Themselves

The Challenge

As a former financial professional, Manny Concepcion knew how to position his business, NYC Tropical House Inc., to compete in New York. Strong supplier relationships. A specialized product line. The ability to maximize his profit margins at every opportunity and avoid growth-slowing costs. To do this, Manny knew he needed to leverage outside financing, yet as a formal financial professional, he wasn’t impressed by the substandard options available to the produce industry.

The Solution

Unlike other financial providers, Silo Capital was excited to work closely with NYC Tropical House Inc. to develop a solution tailored to their unique needs. Manny leveraged Silo Instant Pay to pay his suppliers earlier and negotiate better rates and instantly boosted his profit margins. Soon, Manny began investing newly available funds into infrastructure necessary to grow his business. Silo software gave profit and loss insights that helped NYC Tropical make better decisions.

Silo Instant Pay gives us the freedom to make certain purchases at the right time - and timing is everything in this business.

The Results

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Increased profit margins by 5%

Silo’s Instant Pay program gave NYC Tropical House the ability to pay their suppliers upfront, increasing buying power that resulted in discounted rates and higher quality products.

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Speedy infrastructure investment

The increased profit and growth that Silo’s Instant Pay program unlocked led to their accelerated acquisition of new business assets, including 5 new trucks, production machinery, and one trailer back.

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Real insight into profit and loss

Silo’s inventory management and accounting software gave NYC Tropical House the ability to see the full picture of their costs. This data guided them on making more informed decisions for their buying and selling operations.

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